LIFETIME SHARPENING & MAINTENANCE
Under our Ironclad Guarantee, you get free lifetime sharpening and maintenance. Lifetime refers to the life of the knife. Whether it's you, your son, or your grandson - we'll continue to honor this commitment. Our team will return your knife to its optimal working condition so you can get back to work. This warranty service includes disassembly, cleaning, fine-tuning, and sharpening of any Axial knife. All that you are responsible for are the costs associated with shipping your knife to and from our facility. We charge a $12.50 flat fee for return shipping and processing. All labor is performed FREE OF CHARGE.
SENDING YOUR KNIFE IN FOR SHARPENING & MAINTENANCE.
- Complete the Online Checkout Process - Select your knife model from the dropdown menu on the "Ironclade Guarantee" page and click "Add to Cart". Complete the checkout process and pay the flat rate shipping fee.
- Print and fill out the Ironclad Guarantee Form. DOWNLOAD FORM HERE
- Package Your Knife Securely - Using a shipping box to ensure the knife is properly protected during transit. Please ship fixed blades in a sheath.
- Send Your Package To:
Axial Knives
Attn: Ironclad Guarantee
317 N 2000 W 220B
Springville, UT 84663
We recommend that you insure your package. Note that damage or loss in transit to and from our facility is not covered by our warranty.
And you're done! Once we have received your package, we will perform the warranty service on your knife and ship it right back to you. Please allow up to 5 business days for maintenance to be performed on your knife.