Limited Lifetime Warranty

At Axial, we build tools meant to be used - and we stand behind the work that goes into every one of them. We don't disappear when something goes wrong, and we don't hide behind fine print. If there is an issue with your knife due to defects in materials or workmanship, we'll make it right.

That's our word. 

WHAT'S COVERED

Every Axial knife is backed by our Limited Lifetime Warranty. This warranty covers defects in materials and workmanship for the lifetime of the knife. If a covered issue arises, Axial will, at its own discretion:

  • Repair the knife, or

  • Replace the knife with the same or a comparable model

WHAT'S NOT COVERED

Our warranty does not cover:

  • Normal wear and tear 

  • Damage caused by neglect or improper maintenance

  • Damage caused by improper sharpening or servicing

  • Misuse or abuse, including using the knife as a pry bar, screwdriver, chisel, throwing knife, etc.

  • Modification or alterations from the original factory condition, including aftermarket parts

  • Accident, loss, or theft

HOW TO FILE A WARRANTY CLAIM

Submit a warranty claim using the link below. You'll receive a response from our team within 1-2 business days with next steps.

Start A Warranty Claim

QUESTIONS?

If you have additional questions, review the FAQs below or contact us at warranty@axialknives.com.

We take care of our own - and we stand behind the tools we build.

WARRANTY FAQs

When will I get my knife back?

Turnaround time for warranty repairs is 5-7 business days. Turnaround time for Workhorse Guarantee sharpening and routine maintenance is 3 business days. 

Will Axial cover the cost of shipping my knife to their facility?

Axial does not pay for shipping to our facility unless the warranty claim falls within 30 days of the date of purchase.