As part of our Limited Lifetime Warranty, Axial offers free replacement parts for knife components that are defective. To see our list of available replacement parts, check out our list here. All that you are responsible for is the associated shipping costs.
I had a part break, and I had already voided the warranty on the shift from having a custom finish on it and these guys still made it right and I only had to pay shipping fees. Knife has been perfect since I received the part.
Awesome customer service, fast shipping and great replacement parts. Very easy to order. Some other companies should be this simple to get parts
I'me very pleased with the quick action from staff in getting me out a replacement. The pry bar is a great product and I use it daily.