{"product_id":"warranty-repair","title":"WARRANTY REPAIR","description":"\u003cdiv class=\"theme-block\"\u003e\n\u003ch2\u003eBUILT TO STAY IN THE FIGHT\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"theme-block\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eWhen you build tools to work hard, you take responsibility for how they perform in the real world. Every Axial knife is engineered, machined, and assembled with real-world use in mind - \u003c\/span\u003enot\u003cspan style=\"font-size: 0.875rem;\"\u003e shelf appeal. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eKnives that are used hard sometimes need \u003c\/span\u003einspection, adjustment, or repair to perform optimally. That's why our Warranty Repair Department exists.\u003c\/p\u003e\n\u003cp\u003eIf something isn't performing properly, we don't guess and we don't cut corners. We evaluate the knife, identify the root cause, and bring it back into proper working condition. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Coverage \u0026amp; Repair Options\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf your issue is covered under warranty, we'll take care of the repair at no charge.\u003c\/p\u003e\n\u003cp\u003eIf the issue falls outside warranty coverage, our team will evaluate the knife, provide a clear repair quote, and only proceed once you approve the work.\u003c\/p\u003e\n\u003cp\u003eEither way, your knife receives a professional evaluation and a straightforward path back into service.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003eHow It Works\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1. Submit a Warranty Claim - \u003c\/strong\u003eComplete a Warranty Claim so our team has the information needed to review and authorize next steps.\u003ca title=\"Returns, Exchanges, \u0026amp; Warranty Claims\" href=\"https:\/\/axialknives.com\/apps\/redo\/account\"\u003e\u003cstrong\u003e Start a Warranty Claim \u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2. Complete Checkout\u003c\/strong\u003e - Select your knife model and complete checkout. This creates a service order in our system and covers return shipping back to you once the repair is complete.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3. Print and fill out the Warranty Repair Form\u003c\/strong\u003e. \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0294\/1524\/3820\/files\/Axial_Warranty_Repair_Form.pdf?v=1768433466\" title=\"Axial Warranty Repair Form\"\u003e\u003cstrong\u003eDOWNLOAD FORM HERE\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e4. Package Your Knife Securely \u003c\/strong\u003e- Using a shipping box to ensure the knife is properly protected during transit. Please ship fixed blades in a sheath. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e5. Send Your Package To:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003eAXIAL WARRANTY REPAIR\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003ePO BOX 774\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\"\u003eSPRINGVILLE, UT 84663\u003c\/p\u003e\n\u003cp\u003eWe recommend that you insure your package. \u003cspan\u003eNote that damage or loss in transit to and from our facility is not covered by our warranty. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your knife arrives at our facility, we will perform the warranty service on your knife and ship it right back to you. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Axial","offers":[{"title":"SHIFT","offer_id":45201049026604,"sku":null,"price":0.0,"currency_code":"USD","in_stock":true},{"title":"ALPINE","offer_id":45201049059372,"sku":null,"price":0.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/axialknives.com\/products\/warranty-repair","provider":"Axial ","version":"1.0","type":"link"}